Review History for Verified Resident 104480

MAA Bear Creek


Updated Review

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Resident 104480

Verified Resident 2006 - 2023

5/4/2023

Throughout the years that I have been here the office staff has been very helpful, quickly addressed maintenance needs, and kept the residents informed about affecting the entire complex. The only complaint I have is that the decision to move from dumpsters to large compactors was an epic failure, compactor area is always overflowing the trash.
    Manager

    5/6/2023

    MAA Bear Creek
    Hello, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at [email protected] and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
    2 Previous Reviews

    Previous Review

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    Resident 104480

    Verified Resident 2006 - 2021

    2/5/2021

    Overall living at Colonial Grande the pleasant experience, grounds are kept well, Fitness Center and pool area maintained well security lighting is good, maintenance staff is great, office staff is helpful, put the trash compactors are a failure and eyesore.
      Manager

      2/8/2021

      MAA Bear Creek
      Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

      Previous Review

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      Resident 104480

      Verified Resident 2006 - 2019

      5/2/2019

      The only real issue is the trash compactor. Replacing the various small dumpsters with the one trash compactor on each side of the complex has been on the whole an epic failure. Trash bags are overflowing out into the grounds around the compactor on a weekly basis.
        Manager

        10/7/2017

        MAA Bear Creek
        We apologize any difficulties you have experienced since living at Colonial Grand at Bear Creek. Please visit us in the leasing office or call us to discuss your concerns as soon as possible. We apologize for the inconvenience and look forward to your continued loyalty with us at Colonial Grand at Bear Creek.

        Review 51 out of 680

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