Since moving in property management has changed so hopefully things change. My apartment wasn't fully cleaned or ready on move in date. We were promised certain things that never happened. The back pool closes a lot without notice. The common areas for pets to use is left with feces everywhere due to residents being careless and lack of bags. On the other hand, the apartments are big and things like cable and internet being included is nice. Again, it was a different crew when I moved in last year so hopefully things start looking up for this place.
Manager
7/6/2021
MAA Bear Creek
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at [email protected] when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
1 Previous Review
Previous Review
Resident 797330
Verified Resident • 2020
7/28/2020
On move in day the apartment was partially ready. I explained I didn't mind waiting to move in so the apartment could be ready, been dealing with issues for what's going on three weeks now. The property manager has been very unprofessional each time we have spoke. On the bright side there are very pleasant leasing agents that make up for that. Haven't lived in apartments for years and decided on this property for the convenience and have become disappointed. Will definitely look for a A property next time.
Manager
7/30/2020
MAA Bear Creek
We regret to hear that your experience with us was not a more positive one. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.