Other than Jessica and Chuck being so kind to us our overall experience here has been disappointing. Fitness center is a clear area of neglect. If the equipment is working i.e two treadmills beside the elliptical often don't work. Now that the Texas heat is here one would like air conditioning while working out. The entrance to the fitness center has been missing the Enter button for two weeks without notice or repair. Overall there's very little reason to recommend this place to anyone. Did I mention that rent is increasing here??!!?! Previous reviews of needing four different visits to fix a flooding issue from the upstairs neighbor or the gate that may or may not be working...today not working. Very little reason other than the kindness of Jessica and Chuck to recommend this place to anyone...
Manager
1/15/2018
MAA Bear Creek
Thank you for your excellent review of Colonial Grand at Bear Creek. Our team is committed to providing a superior living experience and value to our residents, and we appreciate your comments and recommendation.