Overall quite acceptable -- except for the price gouging in rent increases.
Living on a fixed retirement income excessive rent increases are a severe burden on us and have caused us severe anxiety about reducing our subsistence income level after all bills and food purchases are paid.
Seeing as how several other apartment complexes offer reduced rent amounts for senior citizens, MAA needs to reconsider their rent amount calculations and not automatically make excessive and unjustifiable annual increases -- especially on we elderly occupants.
I would hate to think that it would take a formal complaint to the Texas Attorney General's Consumer Protection Division for MAA to "rethink" their current excessive rent increases.
Manager
2/12/2018
MAA Bear Creek
Thank you for your candid feedback. We're glad you enjoy our community and, certainly, want to ensure you are completely satisfied with your living experience. We apologize for the inconvenience about renewal pricing, and would love the opportunity to speak with you about what we can do to improve in this area. Please give us a call at 866-620-1130 at your earliest convenience.