EKR community amenities, location, staff and floor plan is great and why I chose to live here. 3rd Party company EKR uses is terrible. I have stated before but Fetch lost our package more than 6 times and I had to claim file to track it down. Wyatts towing tows more resident/resident friends and family cars than actual violators. Internet only gets 25% of promoted speed. Trash Butler sometimes picks up one of the bag in the bin and not both of them. It was mandatory to pay for these services that are not very good.