Review History for anonymous

Elan Keller Ranch


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anonymous

Resident 2021 - 2022

4/3/2022

Don’t Get Trapped In A Lease Like Me

I am a single woman who got roped into a lease in this place when it started. Ever since the management team inexplicably changed the place has gotten bad. The things most residents will complain about are garbage and parking. The garbage is probably the worst thing of the two. Starting with the new managers garbage has been piling up into the parking lot areas of the property for months. I am a fairly tall gal and I’ve seen piles as big as me. It’s really pretty ridiculous a place like this can’t figure out how to do something basic like collect and remove garbage. There’s no choices here at all. You can’t get UPS, DHL or FedEx packages. You have to use this dumb service they charge you for. It’s the pits! They lose stuff all the time! My boyfriend visited me for NYE and got his car towed despite having a permit from Wyatt’s. I don’t know anyone who is happy with how this place is going since Justin and Paige left. I walk my dog a few times a day and I chat with other residents and they all pretty much hate it here. One man told me if he wasn’t living paycheck to paycheck right now due to the economy and gas prices, he’d leave tomorrow and never come back. If you don’t believe this post there’s one or two others. Or come see for yourself. Come on Saturday or Sunday and peek at the garbage area between buildings 1 and 2. It looks like something I used to see in Venezuela as a kid. Or heck, walk around and ask people who live here.
    Manager

    4/6/2022

    Elan Keller Ranch
    Hi there, I would like to get some more details about your experience with us. Since new management we have implemented a new parking lot structure as before there was not one which created a lot of confusion, we also added an 8-yard trash dumpster on the other side of the complex to help with the trash pile up as there was not one before, we also started addressing residents individually for leaving their trash out as we want to keep the property nice and clean. We have had many residents stop by to let us know they can see the positive changes and that they like what they see. I am sorry to hear that your experience has not been great but our manager would like to speak with you to better understand your situation, please call 817-546-7000. We look forward to hearing from you. Thank you, Elan Keller Ranch Managment

    Review 46 out of 81

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