Review History for anonymous

Elan Keller Ranch


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anonymous

Resident 2022

11/1/2022

25+ empty apartments for a reason

Loud dogs, loud neighbors, loud cars, people with televisions on their balconies watching loud ESPN shows at 5am. My neighbors all have pit bulls despite the breed being illegal here. The new manager never leaves her office, installed frosted glass over all her windows and has shades pulled down over every piece of glass. Maybe she’s a vampire? None of the residents I’ve talked to have even seen her. Every time they go in the office she’s in there hiding with the door locked. One of the staff told me she hardly ever comes out and talks to them too. Really weird place. When we moved in six months ago our dishwasher and toilet were broken. Took maintenance a day to fix it. So for the first day we had to use the clubhouse bathroom. These people are all idiots and the place is filthy and not worth the money. Don’t make the mistake I did.
    Manager

    11/4/2022

    Elan Keller Ranch
    Hi, I would love to talk to you and meet in person to address any areas of concern but unfortunately, this ticket has been submitted anonymously. Please, feel free to give me a call at 817-546-7000 or you can reach me at [email protected].
    1 Previous Review

    Previous Review

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    anonymous

    Resident 2021 - 2022

    7/9/2022

    Can't Wait To Move Out...

    For the last 7 months the property managers have let garbage pile up in the parking lot on weekends. It got so bad, I got fed up and called the City Of Fort Worth and had them send an inspector down. I don't know if the building was issued a warning or a fine but I sure hope so. I walked past the pool one time, looked up at another gentleman's apartment and noticed he had an indoor "swamp cooler" sticking out of his window during a 110F heat wave and management left it like that for an entire weekend. I feel kind of bad for that guy/girl. Security here is a joke - before July 4th they sent out a notice telling us to make sure we have property insurance in case someone burns the place down with fireworks. Cars were broken into on the property and the manager sent out a letter reminding tenants they don't care and our safety is our own concern, not theirs. There are 20-30 units empty in this place as far as I can tell and they're sending out notices asking people to stay and renew their lease for extra money. They must be kidding! One resident told me they're raising the rent on the 2BR he and his wife/kid have to $2055. Insane. We're in the middle of a recession, you can do better anywhere else. Literally any apartment complex in the immediate area is cheaper. If you read the reviews from me and other tenants here and still move here - you deserve all the misery you get. Seriously, if you move here ...you're stupid. Oh and as a final thought - I want to say the manager of this place is a liar. A tenant here claimed their apartment was burglarized several times while they lived here, Lauren responded saying they had "key access records" for the apartment and no such thing happened - btw ...the doors here are standard deadbolts not smart locks. So she has no records and is a liar. That comment from her gave me a real chuckle and inspired me to write my own review.
      Manager

      7/27/2022

      Elan Keller Ranch
      Our manager would like to speak with you more regarding this matter. Please contact us at (817) 546-7000 or email at [email protected]. We look forward to hearing from you. Thank you, Elan Keller Ranch Management

      Review 33 out of 81

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