Review History for Verified Resident 1100911

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. After completing the annual HVAC inspection, the maintenance team has been instructed to keep all HVAC closet doors locked per the lease agreement. The HVAC closet door is to be remained locked at all times as it is a liability for the resident if the equipment is tampered with or used for additional storage. Our team is unaware of any situation regarding items missing from your apartment home. If you are feeling unsafe in your home please feel free to give our courtesy officer a call by selecting the following prompts when calling our management office, or dial 911 for any other emergency. If you have any additional questions or concerns please give us a call at 817-546-7000 or feel free to stop by the office to further discuss. Have a great day! -Elan Keller Ranch Management