3.2 rating
317 total reviews
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Verified
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Resident 1285993
Verified Resident • 2024
10/9/2024
Well, when I moved in, I met Tabitha and she was the best leasing agent that was in the office. She accommodated me very well and I love the apartment. It was clean. It's immaculate and I'm grateful to be in this community.
Resident 1285088
Verified Resident • 2024
10/6/2024
My experience was Great. Mia was very helpful with my whole process. She even placed my apt on hold for me. Tabbi was very welcoming and warm when turning in my keys. Im really happy in my new home thank yall!
Resident 1284928
Verified Resident • 2024
10/6/2024
The number of roaches and bugs in my apartment is overwhelming, and maintenance never addresses the issue despite multiple requests for assistance. It's becoming a serious problem that needs immediate attention. Also when I moved in, the paint is already coming off of my bathroom sink and bathtub. A lot of outlets do not work, etc.
10/8/2024
Updated Review
Resident 1277653
Verified Resident • 2024
9/20/2024
10 out of 10 overall a great place to live I just move in and I love my apartment I have a great view of pool which is beautiful at night and I work nights so I also like that the community is secure especially for me coming in late nights
9/22/2024
Resident 1276559
Verified Resident • 2024
9/1/2024
So far so good I hope it stays this way and I hope I have made a good decision to move here the community is nice it's quiet they also need to keep the pool clean it's not so clean and all the butt cigarettes around the pool and cans needs to be addressed
9/4/2024
Resident 1276111
Verified Resident • 2024
8/30/2024
My move in date was was respected , everything was very smooth . was super helpful and answered my tons of questions I had . She always made sure I was at ease when moving in and very accommodating.
9/2/2024
Resident 1274745
Verified Resident • 2024
8/25/2024
Mi experiencia ha sido mala desde el primer momento , no prestan atenci?n a los requerimientos de reparaciones de las unidades as? como tampoco prestan atenci?n a los reclamos de molestia por vecinos
8/27/2024
Resident 1263997
Verified Resident • 2024
7/30/2024
It was awesome and appreciated how I was treated from start to finish. Everyone I encountered was pleasant to deal with and that means alot. I've already made my mine up to sign another lease ..so Thanks ?? ?? ??
7/31/2024
Resident 1258391
Verified Resident • 2024
6/25/2024
It's a nice community, but at night there are a lot of people out. The pool gets crowded fast and when it does you see a lot of glass bottles and bags of chips everywhere. The apartment itself needs a lot of cleaning right when you move in. Overall the apartment and the community is okay.
8/16/2024
Resident 1255469
Verified Resident • 2007 - 2024
6/7/2024
The noise and parties and grilling on patios has to stop. The noise on the weekends and evenings after office staff has gone has gotten out of control. Especially the 10,11 and 12 building. Please offer courtesy patrol as an option for residents to call and complain and have them ask to turn it down or stop grilling. Parties are out of hand on the weekends and run sometimes into 3 am
8/16/2024
Resident 1241220
Verified Resident • 2023 - 2024
5/19/2024
The apartment has been taken over by new management and they seem to be doing a good job with informing us of things that are happening around compound. They done an impeccable job with the ugly dumpster garbage . The grounds look cleaner the front of my apartment door is much cleaner outside . Great work. The apartments are quite big and comfortable it is an older apartment but workmanship needs to be neater with painting in the baths and kitchen are faucets needs to be updated. And things in general needs to be updated.
8/16/2024
Resident 1250220
Verified Prospect • Visited 2024
5/10/2024
I think it's better to see the apartments in person than online because in my case in the apartments that were shown to me in 2828 Royal Oaks the person who attended me was very specific and showed me every detail of the apartment and that's a very good thing because that way you know what you're about to grab and you're sure that you like the place and it's comfortable
8/16/2024
Resident 1249547
Verified Resident • 2021 - 2024
5/7/2024
My experience has not been good here. The rent increased and I don't have any new interior! My unit looks like 1975! And I am paying $1440.00 a month. When I first moved here my rent was $1005.00 and now it's ridiculous. They don't pressure wash the stairs or walkways and they just look nasty. With trash debris and sticky stuff! I'm embarrassed to invite people over. The staff is rude. And it makes it difficult to ask them anything.
8/16/2024
anonymous
Resident • 2022 - 2024
5/6/2024
If I could give zero stars, I would.
If I could give zero stars I would. I WOULD write about my experience at this apartment complex; however, that will be for a different day. My current issue is the fact that I had given my 60 day notice to move out and under this new management company, my rent was not prorated like it is supposed to be for this month, I was charged double for trash, double for water, charged two utility handling fees, and I was charged pet rent after updating my pet profile to ESA. Yes, I understand an email went out saying that residents would pay double for water this month because water was not charged last month; however, according to my BILL, I WAS charged last month. I have emailed a total of SIX TIMES with no response. I have called FIVE TIMES and left two voicemails with no answer and no call back. I also have two police reports filed from living here. My car was broken into and attempted to be stolen (first police report), so I got a garage thinking that would make me feel more secure. My garage was then broken into (second police report), and after 3 months,… See More>8/26/2024
Resident 1248632
Verified Resident • 2023 - 2024
5/3/2024
I loved it , no complaint. Would love to stay if their was 3 bedrooms available but not sure if available. My kids love it here along with there friends they made. I unfortunely need more space then the 2 bedroom
8/16/2024
Resident 1248619
Verified Resident • 2023 - 2024
5/3/2024
Upon moving into 2828 Royal Oaks in 2023 I loved it, however that paradise quickly came to an end when CAF management took over in 2024. Please continue to look elsewhere for residency as you will pay money to be unheard and mistreated all while living in infestation and a non fully operational unit.
8/16/2024
Resident 1247624
Verified Resident • 2023 - 2024
4/28/2024
I never had a problem during my staying at 2828 Royal Oaks. Recently with the new management I had issues with the rent payment method and also maintainance work. Trash was also an issue since we been having to wait weeks for the roll off to come back.
8/26/2024
Resident 1244871
Verified Resident • 2023 - 2024
4/16/2024
Hola amigos de la nueva administraci?n!! A mi esposo, a mis dos perrhijos y a m?, nos encanta vivir aqu?, nos encanta nuestro departamento, sentimos como si estuvieramos en nuestro propio hogar ? y lo mejor son pet friendly ???? Gracias por estar pendientes de nuestros comentarios, ?xitos en sus nuevas funciones!!
8/26/2024
Resident 565195
Verified Resident • 2023 - 2024
4/7/2024
Nice architecture and layout, it has a Miami-like feeling living in here. I like the sense of being in a resort at times, unfortunately some neighbors play music (bass) to loud. One thing I find very disgusting is the trash bags laying outside of the apartments doors.
8/26/2024
Resident 1239232
Verified Resident • 2024
3/29/2024
Terrible. The move in process was stressful. My leasing agent lacked professionalism. When I first walked into my unit there was roaches crawling on the wall. Roaches living in appliances. I regret signing that contract.
8/26/2024
anonymous
Resident • 2022 - 2023
5/28/2023
Horrible experience so far
Me and my fiance have been living in this complex since September of last year, and when I say this has been the worst living situation I have ever experienced... I mean it. The roaches alone make this place near unlivable and pest control barely exists (we've had to buy roach bait, Raid, and other solutions out of our own pocket). Our AC filter wasn't changed when they said it would be, and that was a month ago. We sent them maintenance requests for our washer, that took a month and multiple office trips for them to even replace, and our ice maker that we put a request in for when we moved in has still not even been looked at. And don't even get me started on the noise. The residents here genuinely seem to have no respect for anyone else, especially the ones that use the pool. Blaring music all the time, dogs off of leashes (I've had to pick my dog up to keep her away from unleashed dogs more than once living here), people grilling on their balconies, it goes on. Our neighbors are constantly loud and despite sending MULTIPLE complaints in and them telling me… See More>anonymous
Resident • 2022 - 2023
3/28/2023
DO NOT RECOMMEND
I would not recommend this complex for several reasons. The first being the plumbing. I cannot express how frustrating it is for water to continually come through the floors, the walls, the ceilings, etc. I have spent so much money replacing things from water damage. Secondly, the area is extremely dangerous. There have been multiple burglaries and drug/cash exchanges in this complex. Someone stole my puppy off the balcony a few months into moving here. My packages are stolen all the time and I always have different units mail in my mailbox and never seem to receive my own. This complex is also located across the street from a “hoe walk” so be mindful of your young children. The security people always sleep in they car or big chilling in the apartment gym. Lastly, although the renovations may look appealing, looks can be very deceiving.. the floor peels and the mold is overbearing. The maintenance team does their absolute best to respond to concerns however this is dang near an every a month thing and a big inconvenience.. it’s not enough to “do our best to fix it or respond to concerns” when your entire living experience is overwhelming. Again.… See More>gwalker1991
prospective • Visited 2021
9/7/2021
anonymous
prospective • Visited 2021
7/14/2021
The apt location and the beautiful pools caught my attention. However, the website gives false advertisement regarding special offers, the rental agent- Jessiea is not accurate when it comes to legit leasing information and she seems to not be very knowledgeable of how the qualification criteria is suppose to be in approving or denying applications. I am so glad they don't require any other fees to be paid upfront besides the application fee, otherwise I'm sure it would be total chaos on a daily basis here. Thankful for a non-costly, unprofessional and ridiculous experience.
anonymous
prospective • Visited 2021
7/14/2021
I recently went in for a tour of the apartments and let me start by saying, the management team is RUDE. -------- the consultant was rude and so was the Property Manager- ---- t I paid $50 for the app and they told me not to worry about the $200 Deposit, somehow I was STILL CHARGED the $200. They told me the couldn’t hold my unit even after taking the deposit out of my account! No one told me that I was denied for whatever reason so when I asked when I should receive my refund for the deposit ---- told me to talk to her attorney.
A3
1 Bed, 1 Bath
$1,289 - $1,369
24 Available Units
See Floor Plan Details
A2
1 Bed, 1 Bath
$1,165 - $1,240
17 Available Units
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A1
1 Bed, 1 Bath
$1,190 - $1,285
11 Available Units
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B1
2 Beds, 1 Bath
$1,390 - $1,625
10 Available Units
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B5L
2 Beds, 2 Baths
$1,905 - $1,930
7 Available Units
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B3
2 Beds, 2 Baths
$1,610 - $1,670
5 Available Units
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B2
2 Beds, 2 Baths
$1,415 - $1,510
See Floor Plan Details
B4
2 Beds, 2 Baths
$1,665 - $1,785
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.5
Grounds
3.6
Safety
3.6
Office Staff
3.6
Maintenance
3.4
Neighborhood
4.5
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
20
Manager’s Review Engagement
Percentage of reviews responded to
90.00%
Manager’s Review Reply Time
Average time to respond to reviews
64.55 days
2828 at Royal Oaks Apartment Homes
2828 at Royal Oaks Apartment Homes is an apartment in Houston in zip code 77082. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,165 - $1,930. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Arcola, Cypress, and Humble.