Review History for anonymous

We sincerely apologize for the recent inconveniences you have experienced in our community, including the water outage, increased water leaks due to the summer drought, fleas in the lawn, and mold concerns. Please know that we take these matters very seriously, and we are committed to addressing them promptly and effectively. Regarding the water outage and increased water leaks, we understand the frustration this may have caused. Our maintenance team is working diligently to repair any damages and restore full functionality to the water supply as quickly as possible. We appreciate your patience and understanding during this time. We also acknowledge the presence of fleas in the lawn and understand the importance of pest control in maintaining a comfortable living environment. We have taken note of your concerns and will schedule pest control services to address this issue promptly. Furthermore, we want to emphasize our commitment to enforcing parking regulations in our community. All vehicles must be registered through the onsitetowing.com website with property code 5401 to avoid towing. This ensures fair access to parking for all residents. Regarding mold concerns, we take the health and safety of our residents very seriously. As stated in the lease contract, any moisture buildup or mold issues must be reported promptly so that we can take appropriate action to address them. Please notify our office immediately if you encounter any mold-related issues in your unit. Lastly, we want to remind residents that we have strict rules against loitering, loud music, and disruptive behavior within the community. If you witness any violations of these rules, please report them to our office or contact our courtesy officer line at 713-661-3790, option 4, so that we can address the situation promptly. We appreciate your cooperation and understanding as we work to resolve these issues and ensure a safe, comfortable living environment for all residents.