Review History for Verified Resident 633488

Calais Midtown


Updated Review

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Resident 633488

Verified Resident 2018 - 2021

6/30/2021

Chose this apartment based on location and its continued to be convenient to dining, shopping, the rail, bus stops, groceries, and more. The worst factor is the noise of busy streets on every side. However, the remainder of the experience is great, friendly staff, and always feel safe within the community.
    Manager

    9/30/2021

    Calais Midtown
    Hi There, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Though we know the noise from being located on Louisiana and Elgin St. can be loud at times, the experience of Midtown and the quick access to all the restaurants and businesses and the experience so fun! As always, our doors are always open should you ever need anything. Kindest Regards, Dyllon Sharp - Community Manager [email protected] 713-520-8300
    1 Previous Review

    Previous Review

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    Resident 633488

    Verified Resident 2018 - 2019

    4/30/2019

    Apartments amazing, not exactly luxury and staff is worthless in responding to resident concerns, but great location. The apartments themselves are great quality and I love the rooms and layouts. The apartments have an updated look without feeling too modern or cold. On the down side, the front office staff takes zero action in responding to resident concerns. They will tell you how much the understand your concern and empathize with you and then take no action to remedy the situation. Something is always broken and seems to take forever to fix. The maintenance team is wonderful and friendly; however, if you have a larger concern, don't plan on the staff trying to help fix it as long as they have you locked into a lease.
      Manager

      5/2/2019

      Calais Midtown
      Good Afternoon, Thank you for your feedback. I am sorry to hear you have had anything less than an exceptional experience with us. We strive to ensure each of our residents love calling Calais Midtown their home and will use your feedback to improve. If you would like to discuss your concerns further, please know my door is always open. Thank you, Dyllon Angelly - Community Manager [email protected] 713-520-8300

      Review 79 out of 336

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      Calais Midtown

      October 2024

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