pulseczar
Resident • 2007
12/29/2007
Office staff seems to be the only downfall
I have lived here for a month now and the only complaint I have so far is the office staff never seems to be on the same page. I never got an actual copy of my lease, when I moved in I had a rental washer and dryer unit in my apartment that I never requested, then my gate key was not working and I went to pick up a new one. Well evidently they cannot just give you a new one they have to replace your battery... I was fine with that since I was told I could come pick it up the next morning which I did. Three days later I get a call saying my gate button is ready and I tried explaining that I had already picked it up days ago. I guess I could have gotten a free back-up. What on earth cable company does this complex use? I have been going insane without any cable for the past month. I keep getting told Comcast would be in by Christmas. Well it is past Christmas and Comcast keeps telling me this area is unserviceable. I tried Dish network but my apartment faces north. All I want to know is what cable company is currently used??? I am going insane with just local channels and I cannot get a straight answer out of the office. Look, I have friends that are property managers and my boyfriend is one. When I talk to them about these situations they are appalled. Every time I go into the front office they are so busy and look very overworked. Perhaps they need to hire more staff? And again what cable company does this complex use? I am going insane with no cable!Share This Review
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