Madonna Guillory is absolutely your Manager.  She is great and we have actually promoted her to a Multi-site manager position!  Madonna manages both Mandalay at Shadow Lake as well as Promenade Champions Forest in NW Houston.

Madonna is always available to all of her residents and you can reach her at Mandalay-281-497-3400 or Promenade- 281-587-7000.

Olympus Property has no intention of ever losing Madonna!

Olympus Property 
Suzanne Schmidtke
Regional Supervisor

I went into the office last week to renew my son&#39;s  lease and I find out that Ms. Donna is gone. What a loss to Olyumpus Company. She is such a real jewel. She was so full of life and always smiling. She&#39;s friendly and geninely charming. My wife and I felt good leaving our son in Houston under her care. The other ladies are ok but Ms. Donna is a mother and she knows how my wife worried about his being so far away from home. He initally got an intership at Shell and it is going to be a full time position. We will have to do some soul searching.

Houston-Galveston-Brazoria-TX-CMSA

I have been a resident of Mandalay for 3 years and I love where I live. I was a little worried when the new management company took over with all of the transitions but everything so far has been good. I&#39;ve taken pictures on my patio and friends and co- workers have all been impressed with Mandalay...they asked if I lived on a resort!  I enjoy the weight room that&#39;s available 24 hours&#44; the new paint job is awesome!  I was pleasantly surprised when I walked in the office the other day to find that they hired Kelli. She always has a smile on her face and has always been really helpful when she used to work with the residents.  The Office staff is always very polite and I never have a problem with getting maintenance issues addressed immediately.  Our maintenance guys are really good. Surprisingly&#44; our neighborhood is pretty quiet for an apartment complex. I have no complaints&#44; my neighbors have even all been great!  Keep up the good work guys!

I have been a resident at Mandalay for over 3 years now and I have been happy!  It&#39;s a quiet community with beautiful landscaping.  The staff is always pleasant and speedy about addressing my concerns.  The fitness trainer Toyia has been a wonderful addition.  There are not many communities that offer free fitness classes and that definitely adds to Mandalay&#39;s appeal.  

Luxury exists only at the leasing office grounds. Apartments are small and the walls are thin. Water leaks/mold exist before and after the winter storm. Spray painting the mold was the result of the repairs.

See Google Review. Update. Double billed for water and could have called the books even. Apartments owe me $124.47 for prorated rent in October. The lease ended on 10/28/22. Where is the prorated amount for water, trash, admin fee, and pest control? The statement shows 10/1/2022, water dates from previous months for the current month. The billing for utility services is not correct. I see how they tried to cover their screw-up.

Terrible Billing 

Nasty property it is infested with all kinds of roach sizes as yâ€™all can see. Move ins or move out units around us period this will affect your life health here. This is something to be concerned about as well as mold and air filter not being changed as it should. This living environment has been a nightmare for my family, embarrassing when having guest. THE LEASE WILL NOT BE RENEWED AT ALL

Review History for Davidut1982

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