Thank you for the feedback! We love hearing from our residents and work very hard to provide great customer service and a positive experience while you stay at Mandalay! We value every feedback we receive and appreciate the post.

Its amazing that when I first moved in a little over a year ago that I had this great blue bag and it was like a starter kit or a welcome bag it had dish soap in it&#44; a cup a tooth brush and some toilet paper and hand soap it was great.. It was like the office read my mind.  after moving all day the last things i wanted to do was leave the house to go get toilet paper.  I hope that s not TMI but the point im making is that no other complex ever did that.  I was really impressed&#44; and that was a plus for me.  Im sure they still do this for all the new move in&#39;s and if their anything like I was when I moved in they were happy to get it.  P.S. I still carry my blue Olympus bag to work.

Houston-Galveston-Brazoria-TX-CMSA

I have been a resident of Mandalay for 3 years and I love where I live. I was a little worried when the new management company took over with all of the transitions but everything so far has been good. I&#39;ve taken pictures on my patio and friends and co- workers have all been impressed with Mandalay...they asked if I lived on a resort!  I enjoy the weight room that&#39;s available 24 hours&#44; the new paint job is awesome!  I was pleasantly surprised when I walked in the office the other day to find that they hired Kelli. She always has a smile on her face and has always been really helpful when she used to work with the residents.  The Office staff is always very polite and I never have a problem with getting maintenance issues addressed immediately.  Our maintenance guys are really good. Surprisingly&#44; our neighborhood is pretty quiet for an apartment complex. I have no complaints&#44; my neighbors have even all been great!  Keep up the good work guys!

I have been a resident at Mandalay for over 3 years now and I have been happy!  It&#39;s a quiet community with beautiful landscaping.  The staff is always pleasant and speedy about addressing my concerns.  The fitness trainer Toyia has been a wonderful addition.  There are not many communities that offer free fitness classes and that definitely adds to Mandalay&#39;s appeal.  

Luxury exists only at the leasing office grounds. Apartments are small and the walls are thin. Water leaks/mold exist before and after the winter storm. Spray painting the mold was the result of the repairs.

See Google Review. Update. Double billed for water and could have called the books even. Apartments owe me $124.47 for prorated rent in October. The lease ended on 10/28/22. Where is the prorated amount for water, trash, admin fee, and pest control? The statement shows 10/1/2022, water dates from previous months for the current month. The billing for utility services is not correct. I see how they tried to cover their screw-up.

Terrible Billing 

Nasty property it is infested with all kinds of roach sizes as yâ€™all can see. Move ins or move out units around us period this will affect your life health here. This is something to be concerned about as well as mold and air filter not being changed as it should. This living environment has been a nightmare for my family, embarrassing when having guest. THE LEASE WILL NOT BE RENEWED AT ALL

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