Review History for anonymous

San Antigua


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anonymous

Resident 2015 - 2019

5/31/2019

Jessica, the apartment manager, doesn't keep track of how many guests people have during the summer so it's over run by people who don't live there. They break glass by the pool and don't clean up after their dogs. The winter is quiet, because she always closes the hot tub during the only months it would actually be nice to have. Management also lets people party until 3am on weeknights, and they never in my years living here have checked parking passes, so the parking lot is always full of too many more cars than it's designed to hold. The "events" they like to host are often multi-level marketing schemes selling junk essential oils. Save yourself a headache and don't live here. The manager is incompetent, which drags the whole place down.
    Manager

    5/31/2019

    San Antigua
    Thank you for taking your time to leave your review. I'm not sure what apartment complex keeps track of every person in the pool area, if you know of one, we'd love to contact them to get some pointers. In regards to the hot tub, it was closed a couple of times last year due to repairs, it has never been closed for a significant period of time. People partying until 3:00 a.m. is news to us as residents have not brought this to our attention. There is a courtesy officer line and Harris County non-emergency line that you can call for complaints. We conduct parking lot checks, and have had larger occupancy increase therefore residents who are used to getting premium parking have to walk a little further than usual. Regardless, there is always a place to park. In a perfect world we would love to have pet owners pick up after their pets, but we as management and maintenance do pick up the grounds consistently. Our events are actually quite a hit with our residents having over 40-60 people attend. We hosted an essential oil class for only 2 months, if you check out our social media you will see ALL of our events (with the exception of the oil classes we had for 2 months) are free of charge to the residents, they get Brunch, BINGO, Taco Tuesdays and much more. You stated "never in my years living here" which shows you enjoyed living here enough to stay for "YEARS" so It seems as though the recent events have caused some frustrations and a negative effect on your opinion of San Antigua. I, personally do not find myself incompetent, as I work very hard to give everyone a pleasant living experience here at San Antigua. If you would like to contact us to further discuss, please feel free to at 832-698-3100. Thank You, San Antigua Management

    Review 115 out of 149

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