Review History for Verified Resident 926842

San Antigua


Updated Review

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Resident 926842

Verified Resident ā€¢ 2020 - 2022

2/9/2022

1) Overall grade is D. 2) Noise from upstairs with kids running around. I complained about it to the resident. He kicked me down which made a bump on my forehead. Complained to the Management and they called a police. But kids' running around continue. Thought of leaving but it costs two 1/2 months rent - over $2,800 - which I don't have to waste. 3) Too many dog messes on the ground. Dog owners do not take care the messes. Complained to the management but they tell me to take pictures while dog making messes, so they can identify the dog. Carry a camera all the time ? 4) The office is the most beautiful outfit I have ever seen - only for attracting new comers. But stairs and corridors are filthy with food particles, and small trash. I don't recommend this place to anyone.
    Manager

    2/10/2022

    San Antigua
    Verified Resident 926842, we're disappointed to hear of the negative experience you had at our location. We will address your concerns with our management. Thank You, San Antigua Management
    2 Previous Reviews

    Previous Review

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    Resident 926842

    Verified Resident ā€¢ 2019 - 2021

    10/13/2021

    It was a good living here at this apartment for about one year. I just can not stand with noise. I live on the 3rd floor and when I moved in, the management told me I won't have any problems with noise, and it was good till the tenant above left. The new tenant came in with 4 or 5 yer old son who visits the tenant on weekends. Then it became the "Total Mess", the kid jumps up and down on the beds, and between beds . . . . . . i went to ask to make the kid stop jumping on the bed and running in the small apartment . . . . . must been more than 10 times I complained. One time tried to be nice with them I brought a 25 small boxes of ice cream for them . . . . . trying to be friendly and asking the kid to stop jumping up and down. It did not work. Week after week, the kid came to jumps up and down. It is a middle of night or early evenings . . . .. One day I banged their door and the guy became physical and hit me down on the floor (I am 78 yrs old) and I hit my head badly which made a big bump on my head. I went to the management but they did nothing, Just told me not to go to the tenant but come to us, and the police was called in, but nothing happens ! I thought of moving out, but it costs $3,920.25 with 60 days notice. I am trapped. Also apartment floors are filthy. Many dog owners let their dogs urinate in the apartment corridor despite management requests and I have my own. Since i am retired I take my dog out about at least 4 times a day, but younger people can not do it. If the dog owners can not take care their dogs, they should not have them in apartments. And some dog owners do not take care after their dog messes. Quite a few messes can be seen on the ground. Also there are so many bear spots on the grounds . . . . . . well there are so many complaints to be made in this compound. Maybe the management will ask me to leave here . . . . . if so, So Be it ! I will be glad to leave, but costs me so much. I never knew all regulations of moving out and how much it costs to leave the premises, I am stuck. Yuzo k. Dort
      Manager

      10/19/2021

      San Antigua
      Verified Resident 926842, we regret to hear that you had a negative experience at San Antigua. We never want anyone to feel this way and always encourage residents to address any neighbor complaints to the leasing office or courtesy offer line to avoid any possible confrontations. We are here to help and would like to discuss your options, please reach out to the property manager at 832-698-3100 to further discuss. Thank You, San Antigua Management

      Previous Review

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      Resident 926842

      Verified Resident ā€¢ 2019 - 2021

      7/12/2021

      OK, but . . . . . I won't recommend this place to any one. What kind of a stupid question ? It has to be 200 characters ? OK, you count it, not me. So, another 50 ? yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy, there 200. So stupid ! I said I won't recommend this place to anyon, isn't it enough ?
        Manager

        7/12/2021

        San Antigua
        We are sorry to hear you have had such a unpleasant living experience here at San Antigua. If thereā€™s anything we can do to help give you a better living experience, please reach out to us. Thank You, San Antigua Management

        Review 60 out of 149

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