Review History for Verified Resident 931963

San Antigua


Updated Review

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Resident 931963

Verified Resident ā€¢ 2019 - 2022

2/22/2022

The staff here is wonderful. They're responsive and friendly. However, the quality of of living here has gotten progressively worse. When I first moved here, most of my neighbors were professionals or older couples. Now most of those people have moved and now it's young, loud people. Always hearing loud music in the evenings, inside and outside. Loud people running up and down the walkways. Frequently smell weed when walking to my apartment. It's more like a dorm environment than a professional apartment community. Also, one of the selling points of this community was the events (monthly brunches, etc) that ended during the pandemic. Most other apartments have started having these events again but we haven't. We had one grab and go brunch last year. We can have these events and still observe Covid protocols.
    Manager

    2/24/2022

    San Antigua
    Thank you for taking the time to share your experience with us. Our criteria for anyone who lives here has remained the same, by law we rent to anyone who qualifies. We do appreciate the feedback and will address your concerns with management. We miss having our resident functions and interacting with our residents as well. Thank You, San Antigua Management
    1 Previous Review

    Previous Review

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    Resident 931963

    Verified Resident ā€¢ 2019 - 2021

    7/26/2021

    The staff is wonderful! Kelly and the rest of the staff are always responsive and the customer service is great. My living experience however has gone downhill since I moved. The parking situation here is horrible. I have had several evenings where there were no parking spaces, even in visitor parking so I wind up driving around the complex (along with other cars) until I find a space or park in front of the gate at the back. It has also become very noisy here. On the weekends in the parking lot there are always people yelling, arguing, playing loud music. When I first moved here I saw a lot of families and professionally dressed people and I don't see that much anymore. The corridors are not as clean as they used to be and I've seen dog poop on the stairs. Finally, I never realized how thin these walls and ceiling are because I always had a quiet family next to me and above me. Now that they've moved I hear people talking, yelling, stomping, and sometimes around 2 or 3 a.m. I hear people playing their television loudly. Many of these issues began during the pandemic. I really like it here my first year but I will not be renewing my lease.
      Manager

      7/27/2021

      San Antigua
      Hello, We thank you for taking the time to leave your review. We currently have a lot of residents working from home, which is why the parking has been fuller, we are in the process of conducting a parking permit audit and will be enforcing stricter parking rules. In regards to your noisy neighbors we would like to address this for you, if you would like for us to. Please contact the leasing office to give us more details. Thank You, San Antigua Management

      Review 42 out of 148

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