Community is good. Front desk management is good. Supervisor of the place that I don't have the name of is not good. Uncooperative and ignoring messages about claim. Unprofessional and shady. Everyone in the office is very helpful. I was dealing with Jessica and she is awesome. Her supervisor is not. The gate malfunctioned on my vehicle and the the supervisor will not provide the evidence to me or the insurance company, seems suspicious to me since the camera will show that the apartment complex is at fault. They said "that's what insurance is for." Correct, that is what the apartment's insurance is for. But since he is uncooperative and withholding evidence I am out a few hundred dollars.
Manager
10/14/2021
San Antigua
Hi Verified Resident 960267, we regret to hear that you are displeased with your recent experience with us. We apologize if you feel you have been treated unfairly. We will address your concerns with our corporate office.
Thank You,
San Antigua Management