Review History for anonymous

San Antigua


Review Author Icon

anonymous

Resident 2018 - 2020

10/1/2020

DO NOT LIVE HERE!!! Management treats their residents horribly and charge you for things not even on the lease! They make up things, send you bills and force you to pay it and if you don't, they will threaten to send you to a collection agency. I was born and raised in this area and did my research and wish I never moved in here. I pay over $1300/month for this?! Everything is always broken-gym equipment, pool, cafe. There is never any parking and no assigned parking, so good luck with finding any place to park your car. There have been multiple break ins and there are no security cameras OR security on grounds. You will definitely pay premium rent for less than average living conditions. RUN
    Manager

    10/5/2020

    San Antigua
    Hello Michelle, We are sorry to hear you are having such a unpleasant experience living here at San Antigua. When it comes to residents move out charges we follow the Texas Apartment Association lease contract. Naturally, we can understand that a resident might be upset with having to pay a balance at move out, but the charges are always fair and just, anything we charge we have the proper back up to justify the charges. In reference to everything always being broken, I'm not sure what you are speaking of. We have 1 machine in the gym that the pulley cord needs to be replaced, other than that everything else is working wonderfully and being used daily by other residents. Our pools and net cafe are up and operating as usual, so again I'm not sure what you are referring to. Residents can always find parking here, but they may have to park further during certain nights of the week due to high capacity of residents home on the weekends. In regards to the break-ins, it's been ages since an actual unit has had this issue, we did have a few car break-ins at the beginning of the summer. Our community has multiple security cameras throughout as well, but we nor any apartment complex can guarantee your safety. Once again, we are sorry that your unhappy living here, as we strive to give everyone a wonderful living experience. We wish you all the best in future endeavors. If you'd like to discuss this in more details we'd love to talk to you about your concerns. Thank You, San Antigua Management

    Review 112 out of 149

    Share This Review

    October 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    31
    Beds

    0

    Baths

    0

    Share This Review