Review History for Verified Resident 1018802

WaterWall Place Luxury Apartments


Updated Review

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Resident 1018802

Verified Resident 2021 - 2024

1/13/2024

The community is quiet for the most part except for the parking violators who visit the water fall. Not only do they park & double park making it difficult to go to and from your home. Sometimes visitors play very loud music. It’s not the Waterwall Apt property management fault or respect but that of the owners and/or city who need to facilitate better traffic management in that area.
    Manager

    1/14/2024

    WaterWall Place Luxury Apartments
    Verified Resident 1018802 - thank you for the high tar rating in regards to our team and community. We know the traffic can be a bit challenging near the WaterWall especially during holiday weekends. We do our best to work with the Uptown Management Association to ensure they are keeping abreast of these conditions. We know you have many choices, thank you for choosing WaterWall Place to call Home!
    2 Previous Reviews

    Previous Review

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    Resident 1018802

    Verified Resident 2021 - 2022

    6/23/2022

    The only issue I have is illegal parking from visitors who visit the waterfall. The staff at Waterwall Luxury apartments are not at fault. In fact they can't do anything as it is management of the Waterwall and adjacent office building who needs to increase security and regulate parking. It is difficult most days to get in and out of the apartment to individuals who park where it clearly indicates no parking. If you honk your horn or say something your at a high risk of being in an altercation. I hear horns blaring all day as residents try to get in or out due to the lack of mobility the illegal parking has caused. These individuals would even park in the guest spots of the apartment (1st floor) to avoid paying $5 for parking. Making it difficult for delivery drivers to deliver products to the residents. I've seen some wondering through our the first floor looking for the restroom.
      Manager

      6/25/2022

      WaterWall Place Luxury Apartments
      Hello Verified Resident 1018802, we appreciate you taking the time to leave us this feedback. We do continue to work with the tower management regarding parking. I have noticed a larger presence more recently with their patrol and tow trucks. . Please feel free to reach out directly with any specific concerns that you have. Thank you for choosing WaterWall Place to call HOME!

      Previous Review

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      Resident 1018802

      Verified Resident 2021 - 2022

      4/23/2022

      Nice place to live. Parking of visitors for the Waterwall is an issue as it sometimes hinders traffic in and out of the apartment. It can be volatile sometimes. The grounds are immaculate and maintenance staff are really nice. The best amenities I’ve ever seen and utilize. The only issue is management/resident services
        Manager

        4/26/2022

        WaterWall Place Luxury Apartments
        Verified Resident 1018802, we're are very happy you have found our maintenance team to be so helpful! Would you mind reaching out directly? I would like to know how we can improve our star rating where our inside team is concerned. We strive for 100% satisfaction and we are always working to better improve in any area that we fall short. Thank you for taking the time to leave this review and for choosing WaterWall Place to call HOME!

        Review 24 out of 157

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