Review History for anonymous

Problems with Management

I have been living in the apartment complex for 2 years. My rent has increased more than $150 per month since I first moved into the complex, and I've had numerous maintenance issues. The biggest problem I've had was a pipe that burst above my kitchen. It took a good 2 weeks for the workers to clean the mess. The pipes are old and do burst frequently. One also burst above the hallway just outside my apartment. My A/C has not worked (apparently has a freon leak) on more than 10 occasions. The dishwasher has also needed fixing more than once. The electricity goes out quite frequently, and it is oftentimes due to the wiring inside the complex. This past summer the management didn't fix the problem for so long that I had to dump everything in the refrigerator. Because of pipes bursting so frequently, the water is often shut off as well to repair the pipes. There was one time that management had to open a vacant apartment because nobody in a couple of buildings had plumbing for days. I really like a few people in the office, but there are some (upper-level management) who are horrible. It takes the maintenance workers about a week to fix any problem with the apartment, and most of the time I've had to call multiple times in order to get something fixed. Because the location is far from a major roadway, it takes a while to get anywhere. It is, however, a nice, safe neighborhood. Many people in the complex park their cars on the street, and there haven't been any problems with that. There have been thefts inside the parking garages, including cars being hot-wired in broad daylight and keys stolen from people at night. Those cases aren't recent.