Hello, my name is Marcus, I'm a member of the concierge team here at Brompton Court. Thank you for posting your feedback. I do apologize if your experience has not met your expectations. If you are still experiencing issues or would like to discuss any other concerns about your home, please let me know. I can be reached by phone at 713-660-0458 or by email at
[email protected]. I look forward to hearing from you.