Worst management ever. No action on complaints. The service requests get closed without completion. Repeated Mailbox breaking, no CCTV monitoring. Leasing office doesn't bother to hear out requests. It was all good earlier but now everything has changed altogether with the new management.

Dallas-Fort-Worth-TX-CMSA

The complex is a safe community with generally good people and staff. We've had some issues with the new ownership/management that took over at the end of 2022. They tend to be quick to make repairs but it's rarely quality work. We've had our door/lock repaired three times and it's still not right. If you pick the A1 unit just know that it's much smaller and way more awkwardly shaped than the model they show.

Poor maintenance.
Bad office support staff.
Amenity available in community, but not for use.
Emergency support during winter support is frustrating.
Requested maintenance problem are not solved, instead combing to learn to live with compromise.
With all these bad review, only Coppell ISD & children education is deciding to stay in this apartment.

Review History for Verified Resident 1286098

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