If you ever try to REALLY complain to someone who might give a s&#37;&t&#44; you&#39;ll find that the corporate numbers are well hidden..even a search on the net will yield you very little success. SO&#44; I thought that i&#39;d help everybody out.Here&#39;s corporate&#39;s numbers. Don&#39;t be shy. Give &#39;em a call or personal visit. Here goes:

Western Rim Property Services
---- ------
Human Resource Mgr
2505 N. State Highway 360

Grand Prairie&#44; TX 75050
main: 972-471-8700
direct 972-471-8782
fax 972-471-8769
 email janer@westernrim.com

Secret Phone numbers they don&#39;t want you to have

Dallas-Fort-Worth-TX-CMSA

We have lived at The Grand Estates of Prosper for almost 7 years now and have loved every day here. The management team, here is very helpful and understanding, and Mallory the Property Manager is outstanding and one of the best property managers I have met. They just upgraded the apartments with new flooring, dishwasher, microwave and stove. Service requests are done quick and right the first time. We have 3 lakes that get all kinds of wildlife like Ducks, Egrets, turtles, catfish, bass, and more. Property is always kept clean and beautiful, and in three years I have been here as far as I know of no vandalism has happened. This is a safe, fun and over all quiet place to live

These people r absolutely shady and filled with lies!! they will do anything to get u to move in so they get paid!! they r gross apartments full of bed bugs & spiders.... They go around and solicit to other apartment complexes after hours and send flyers in the mail.... They are very unprofessional... if you are $3 short on rent they will try and avict you! After you sign the lease to move in & actually do move in and they get paid for it they will try EVERYTHING in their power to kick you out. This apartment complex is maybe 50 percent occupied me & all ofy neighbors left the day our lease was up! They will make you get on your hands and knees and scrub ur apartment clean even paint it.... then on your move out statement they will still charge you for it all. They tried to tell me i o them $$ for new blinds b.c. mine were &#34;chewed&#34; up.... i got into a huge argument with them & finally made them come show me where they were messed up and they COULDNT!! They said oohh uumm sorry guess not... but hey since we already ordered your apartment new blinds could u still pay us for them.... lol really.... oohh and dont go talk to Jose.... or Rainy... they r a joke and Mallory is a B*****. full of lies DID YOU KNOW THAT 93&#37; OF PROSPER POLICE CALLS R FROM THAT APARTMENT COMPLEX ALSO!!

Worst complex I have ever lived in. I&apos;ve never known &quot;luxury living&quot; to include drive by shootings, break-ins, and drug bust. The management team is worthless and their lack of commitment to their job has made the property a breeding ground for criminal activity. Do your research! Check police reports for aggravated assault on April 5, 2016 and June 2016.

I recently moved into the Estates of Prosper, and I have to say I am highly impressed by the grounds, the apartment, and staff.   

My apartment is beautifully updated with granite counter tops, all wood floors, and a large garden tub!   My apartment is luxurious without costing me an arm and a leg.   

The leasing staff is very friendly and are always there to assist!   I worked with Simon who was hilarious and efficient.  He respond to my e-mails quickly.  Miranda was also there to assist when he wasn&apos;t available.  She  and him are a dynamic duo!  I even got a bottle of wine and welcome bag at move in.  

Carla is the Assistant Community Director.  She takes the time to send out friendly &quot;rent due&quot; reminders every month.  There is also a community yard sale e-mail blast that goes out from residents wishing to sale items. 

I&apos;ve only been here a short while,  but I have to say I&apos;m glad I moved here!!

I have to say hands down the Estates  of prosper is a excellent  community to live in, the management staff is Amazingly Welcoming  

&quot;Office staff very informative and cordial. Apartments well cared for .

Wonderful location several lakes and streams on  the property,  It&apos;s just Beautiful... 

I will say what sold me on living at the Estates of prosper is that it&apos;s Gated and very Safe !

My first time living in an apartment and they, the staff, property manager Hyang, Regional VP, Mary Beth and owner Carol Cicero have made for certain this will be my last. Poor Management, Poor Maintenance, No follow through, no emergency process in place, playing with residents lives and health. Do not waste you time, roach infested, unkept property. The picture they paint is beautiful but up-close you can see all the flaws and lack of maintenance and cheap upkeep. They lie, they deceived me! All they think about is you paying your rent whether your apartment is livable or not. Mixed type of blinds, mixed faucet handles, damaged doors, poorly insulated. I moved in and the apartment was infested with roaches. Their maintenance man John told me they knew the apartment wasn&apos;t ready, he told them but they moved me in anyway! I had to exterminate my self and clean up dead bug. I took the bag with dead bug to the front office and put it on their desk! I had a one year lease, I have only lived in the apartment I leased 6 months due to problem after problem! Don&apos;t waste you time, it is not worth your health, not your sanity of the lies and back and forth with their BS! I have so many pictures I could upload!

This place is absolutely gorgeous, if I died and went to heaven and told this is my apartment for eternity I think I would be very happy. The neighbors are friendly and I like having a great view from my balcony. Being right off Coit is very convenient. No problems so far!

I just moved in from Louisiana . Truly It was little stressful deciphering where, however, visiting on my 1st apartment shopping, chatting with Jasmine at Orion seriously she walked me thru & showed me everything, answered all my questions and really made me very welcome from then on the process was soooo smooth. Very cordial nice and friendly there! Home safe Home!

I have lived here a year and I can honestly say I love the amenities. I like to walk around and see the wild life and meet a lot of nice people. The staff is super friendly and the maintenance team works fast and fixes problems within the same day.

It has been fabulous so far . Great neighbors and quiet at night . Dog park and pool nice to have . The staff and maintenance are 5 stars .  The ducks are fabulous and fishing is off the charts !!!! Great place to live .

Absolutely the best ever .  Staff is fabulous and maintenance is the very fast and efficient.. Wildlife living at its best in the city .. My happy home . I have been here for three years and continuing.

As a new resident of Orion Prosper Apartments, I am delighted to share my experience living in this wonderful community. From the moment I moved in, I was struck by the vibrant community vibe that permeates the entire complex. The residents are friendly and welcoming, which has made it incredibly easy to feel at home here.

One of the standout features of Orion Prosper Apartments is the staff. They are consistently accommodating and always go the extra mile to ensure residents' needs are met. Whether it's a simple question or a more complex request, they handle everything with a smile and a genuine willingness to help. This level of service is truly commendable and makes a significant difference in the quality of life here.

Maintenance is another area where Orion Prosper Apartments excels. Whenever I have needed something fixed, the response has been impressively fast and efficient. It's reassuring to know that any issues will be promptly addressed, allowing me to enjoy my home without any concerns.

The environment at Orion Prosper Apartments is incredibly peaceful, making it an ideal place to raise kids. The sense of security and tranquility is palpable, and I have no worries about my children playing outside or exploring the community. The nearby schools are top-notch, providing excellent educational opportunities for my kids.

Additionally, the central location of Orion Prosper Apartments is extremely convenient. Everything I need, from shopping centers to dining options, is just a short drive away. This accessibility has made daily life much easier and more enjoyable.

Lastly, I must mention the value for money. Given the quality of the apartments, the amenities, and the overall living experience, I believe Orion Prosper Apartments offers exceptional value. It's rare to find a place that combines all these positive aspects at such a reasonable cost.

In summary, my experience as a new resident at Orion Prosper Apartments has been nothing short of fantastic. The community vibe, accommodating staff, efficient maintenance, peaceful environment, good schools, convenient location, and great value for money all contribute to making this a perfect place to call home.

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