I honestly and truly cannot post enough good things about the Estates of Prosper and two of the staff members, -------------------. These two women have gone above and beyond the call to address issues that my fiance and I have had which are very minor - typical noise complaints, etc. I promise, we have had no major issues. When our lease was coming up, we had decided that as much as we hated to do it, we were going to move to Lewisville as it is the mid point between both of our jobs. When we turned our notice in, ------- was very quick to contact us to find out why we were wanting to leave. We discussed the reasoning and as a result of -------'s tenacity we decided to renew the lease for another year. ------- was very good about getting us into a renovated apartment stress free and recommending other areas we could save money such as a different rental company for our washer/dryer. She has been so helpful and kind. This week we have begun moving into the new apartment and ------- has been great about ensuring that we have everything in order as well as working with us to address some minor issues with the new unit (garbage disposal doesn't work and there was something in the bathroom that my fiance caught) They have been more than willing to work with us as we have ATT and the rental company coming out and have been willing to take care of making sure these providers are able to enter while we are at work. I honestly have never been more happy with an apartment or the office staff. Don't let one person or one bad review deter you from looking at and leasing at this property. I would recommend this property to anyone.
