Review History for Gabystaas

moved to Prosper from The Colony/Frisco to be closer to my husbands job. I thought the apartment was beautiful when I walked in. Little did I know it was too good to be true. Paint marks are on the floor all over from their paint, cracks on the tile, windows don't close all the way so it's bad drafts. We have a 3 bedroom we pay about $1500 a month. The paneling on windows fall off. Some Windows won't stay open unless you wedge something to hold them open. The fact that the windows don't close all the way let's drafts in. The office says they don't take packages and sometimes they do so that's confusing. They don't communicate with each other well. Walls are very thin so we ALWAYS hear our neighbors in he morning and night. Which is not ideal because we have kids/baby. Maintenance is the worst! They're nice but don't expect them to come fix anything on time. I've lived there more Han half a year & the windows still haven't been fixed. Lights went out on the ceiling fans and they didn't come for over 3 weeks. Our toilet clogged they didn't come for over a week! And that's a serious issue. Office isn't friendly especially a woman with glasses who I believe is the manager. Always acts condescending when I need to ask a question but she's super nice to my husband. Always stepping on poop outside. We've lived in our fair share of apartments & we won't be renewing our lease. I would not recommend! Oh! Almost forgot! Came home one night to a domestic disturbance call all the cops were on the third floor where we live blood on the floor from whatever happened. Days later blood wasn't cleaned up. Asked front office several times. They didn't even know about the incident with their residents until maybe over a week later. They splashed something on the blood & left it there!!!! A HUGE PUDDLE OF CLEANING STUFF AND BLOOD MY TODDLER WAS WALKING IPSTAIRS AND SLIPPED ON IT BECAUSE THEY DONT CLEAN ANYTHING!! Are you kidding!? Blood?