Review History for anonymous

MAA Haven at Blanco


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anonymous

Resident 2013 - 2015

2/10/2015

Since I have moved into Haven at Blanco my car has been dented 3 times (moderate dents not small dents) and inappropriately towed and scratched in the process. I have had people with large dogs living above me 2 different times with very disruptive and loud noises at all hours of the day and night and nothing was done to stop this. I have witnessed people jumping the concrete walls and fences and casing cars and had to call security multiple times due to many incidents and questionable events that have occurred while I have been living here. Recently, Haven at Blanco has stopped taking packages in the office and my packages have been stolen on one occasion and never returned and a second (most recent) time stolen and returned because my neighbor happened to witness the actual theft so the tenant returned my package opened and re-taped. I have witnessed unattended teens smoking marijuana in the stairwell and had to call security and the same teens attempted to steal packages from my doorstep. Other neighbors that I have known are moving out because they feel unsafe and nothing is being done about their complaints/concerns either and they are scared of retaliation from the people that they would file a complaint against. This is no way to live! I pay a mortgage price tag to live here and this property is considered an "A" property with a "F" quality environment that is unsafe and unsecure. My experience has been terrible with little assistance from staff/managers who give attitude, poor customer service and little to no empathy expressed for all of these inconveniences for an "A" quality property.
    Manager

    2/12/2015

    MAA Haven at Blanco
    Thank you for being a loyal resident and providing your feedback. We are continually working to improve our community, and information like this is very helpful. We apologize for any difficulties you have experienced, and would love to discuss your concerns further in the leasing office.

    Review 418 out of 557

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