Review History for joshuahickman1986

MAA Haven at Blanco


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joshuahickman1986

Resident 2016 - 2017

5/27/2017

I have lived at Haven at Blanco for 10 months. By far, it has been the worst experience that I have ever had with any apartment community or property manager. Many of the reviews on this site reference how friendly and inviting the staff is. I will admit they do "SEEM" very friendly and inviting, but so does a used car salesman that's trying to sell you a lemon. All of the staff have a misguided moral compass and lack of integrity. They always act very friendly around the community, until you have a problem or maintenance issue. Then, all of sudden, they're not held liable for your situation or they will lie to you with a friendly, exuberant smile on their face. There is an extremely high crime rate in this apartment community consisting of stolen vehicles, cars being broken into, and wheels being stolen with the vehicles left on blocks. All of this was happening with an inoperable "controlled access" gate. It breaks repetitively and takes the staff forever to fix. They'll tell you that your lease states that they are not held liable for it. But, if crime is happening in an apartment community and they can mitigate and/or prevent it, they can be held liable for your personal damages in court. If you are thinking about signing a lease in this apartment community, do yourself a favor. When they are driving you around on their golf cart, waving at everyone and putting on their fake smiles, kindly ask them to stop the cart, so that you can ask current residents what their experience has been like living in this apartment community. I guarantee that you will change your mind.
    Manager

    5/30/2017

    MAA Haven at Blanco
    We greatly appreciate your feedback and for alerting us of the issue you experienced with our staff. We certainly want our residents to feel comfortable and happy with their stay here at The Haven at Blanco, so if there is anything we can do to improve that, we would be happy to hear from you in person. You can visit us in the leasing office or call us at 866-620-1130.

    Review 306 out of 557

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