Verified Resident • 2023 - 2024
Overall, it is convenient and comfortable to live in this building. It's clean and well-kept and the facilities like the gym are decent. It is a bit further north than I would have preferred, but it is so close to both 281 and 1604 that you can basically get anywhere in San Antonio in 20-25 minutes. The management is very pleasant and accommodating, albeit at times a little slow. They really don't respond to email (sometimes at all, sometimes 3-4 days later), but they are always cheerfully available in person downstairs during business hours. And any repairs I have requested have been done within 24 hours (none of those have been emergencies -- they've all been minor -- so 24 hours is fine). It is great to be able to put trash outside your door every evening and have it picked up; the only complaint I have on that is when you move in, you have more trash than one container's worth (especially boxes) and there really aren't any serviceable dumpsters around so it's difficult to know what to do with your excess trash. Also, I had an ongoing problem with a neighbor playing loud music between midnight and 5:00 a.m. After several attempts I think that management has finally solved the problem. I don't think noise in general is a problem here. I just had an unlucky break with this one neighbor.
The only thing that I really wish was different is that numerous tenants violate the lease by smoking marijuana. No judgment if people want to do that, I just am not fond of the smell. I don't want to narc people out so I have not complained about this to the management. It's only in the hallways that it's noticeable.
