4.2 rating
463 total reviews
(
Verified
)
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Resident 1026139
Verified Resident ā¢ 2019 - 2022
5/16/2022
5/16/2022
Resident 1025862
Verified Resident ā¢ 2017 - 2022
5/15/2022
Staff and maintenance are great and they try to handle other residents as best as they can but people park in covered/reserved spaces without paying for them, people come through blasting loud music at all hours of the night. The parking is scarce unless you pay, stuff is constantly breaking down so maintenance has their work cut out for them. Itās an older apartment complex with some residents who are not considerate of others. For the price you pay thatās set by the management company, its not worth it. You can go down the street for the same price, newer complex, elevators and a parking garage for the same amount of rent
5/16/2022
Resident 1025326
Verified Resident ā¢ 2008 - 2022
5/13/2022
I have enjoyed living here for over 12 years. The staff is wonderful. It is a great location and the property is well maintained. All maintenance requests have been completed quickly by very friendly staff.
5/14/2022
Updated Review
Resident 801935
Verified Resident ā¢ 2016 - 2022
5/6/2022
The mosquitos are becoming a huge issue due to the amount of leaves the landscapers blow into the bushes and areas off of the road. I walk my dog in the community, as well as the neighborhood everyday, and the mosquitos are only a problem in our complex. I would appreciate if the landscapers took the leaves instead did just blowing them off of the road and into the bushes and other landscaping.
5/7/2022
Resident 1022770
Verified Resident ā¢ 2022
5/6/2022
The complex is great, itās an older community but they have done an amazing job keeping up with it. All the trees around makes you feel like youāre somewhere else yet thereās so much to walk to right outside the complex. The staff and maintenance are wonderful, they do anything they can to make you feel comfortable.
5/7/2022
Resident 1022754
Verified Resident ā¢ 2017 - 2022
5/6/2022
It was great when we moved in, but has gradually got more expensive and less worth it. Similar appointment homes in the area are going for less money. The landscaping is good if you live in one of the buildings on the street, but the other buildings have a perpetual mosquito problem. Be careful just walking out your door, because you WILL get bit. Nice floor plans though.
5/7/2022
Updated Review
Resident 901451
Verified Resident ā¢ 2021 - 2022
5/3/2022
Great complex minus maintenance. Maintenance can be rude, condescending, and weāve yet to have our issue resolved. Weāve been waiting since maybe January or February and weāre pretty sure our ceiling has some sort of water damage that we hope we wonāt be responsible for.
5/3/2022
Resident 1021788
Verified Resident ā¢ 2021 - 2022
5/3/2022
Very pleasant community. Pet friendly and very clean. Professional and courteous staff. A real pleasure to live here. Quite in the evenings and a beautiful pool area for outside entertaining. And a full exercise facility.
5/3/2022
anonymous
Resident ā¢ 2021 - 2022
3/29/2022
Better Apartments in the Area
I would rate my experience here at Ventana 3.5 out of 5 stars. Overall, I would say that there are other apartments in great areas, for the same price range, that are nicer. We will not be renewing our lease. Here are the pros and cons: Pros: great location, friendly and responsive staff, lovely landscaping, updated floors and cabinets, valet trash collection, package center, affordable pricing Cons: there are loud car-revving noises from the nearby road and highway throughout the day, which is difficult when you're trying to have a work meeting or sleep, the gates have been broken multiple times since I've been living here, our shower feels like it's from the 90s, and there are multiples holes and paint patches from previous renters. My biggest issue is how they treat emotional support animals. I have two emotional support animals, and before we moved in, the office asked me to provide my documentation from my provider and the vet. I happily gave them all the documents, and the office said it would take 30 days to verify them with their third-party source. After 30 days, I got a call from the office, and the kind woman told me, "Ourā¦Ā See More>12/12/2022
Resident 1004330
Verified Resident ā¢ 2021
3/7/2022
I was told my unit would be hardwood flooring but it turned out to be all carpet then I requested to move into one with hardwood. Had to pay more and the unit was not very well cleaned. The entire move in process was upsetting.
3/8/2022
Resident 1001713
Verified Resident ā¢ 2019 - 2021
2/25/2022
It has been good so far. I have no real complaints. We did have an incident last year (2021) when 2 cars had their 4 tires stolen. The 2 vehicles were left in cinderblocks. For the price I am paying for rent, I do not think that Ventana Apartments has done enough to protect our cars.
2/26/2022
Resident 1000245
Verified Resident ā¢ 2019 - 2021
2/20/2022
Kind staff and maintenance, clean community and have never had issues that couldnāt be resolved. The location is right close to work, to friends, and there are plenty of stores nearby. For the price and location it has been superb.
2/22/2022
Updated Review
Resident 772990
Verified Resident ā¢ 2020 - 2021
1/22/2022
I have been here for 2 years and have never found a more friendly and capable staff. The environment is very comfortable, quiet and spacious. I highly recommend this community to anyone looking for a happy home.
1/25/2022
Updated Review
Resident 776741
Verified Resident ā¢ 2020 - 2021
1/5/2022
I wish more could be done about security. It seems like every time I drive out of the security gate, theres a car waiting to drive in through the exit. This makes me feel less secure and defeats the purpose of security gatesthis community has an amazing maintenance staff though, so that alone keeps me satisfied with living here!
1/6/2022
Resident 986323
Verified Resident ā¢ 2020 - 2021
1/5/2022
It's a very calm community with great access to restaurants and entertainment, quite literally across the street from the apartments. I like this area, I feel very safe, and the office/maintenance/staff make me feel very safe here.
1/6/2022
Resident 976536
Verified Resident ā¢ 2019 - 2021
11/29/2021
No issues for over 2 years. Maintenance and apartment staff always have helped me with any issues. Grounds always clean and the community is always very friendly. Would definitely recommend to anyone considering an apartment
11/30/2021
anonymous
Resident ā¢ 2021
11/16/2021
11/18/2021
Resident 971068
Verified Resident ā¢ 2021
11/14/2021
The community is very quiet and peaceful I feel safe here and I love living here. It would be nice if the upstairs apartment had a little more and installation. I can hear my neighbors 24 hours a day. I love that the shopping centers are nearby and even in walking distance
11/16/2021
Updated Review
Resident 888739
Verified Resident ā¢ 2021
11/13/2021
Experience here has been good so far I really like this community. However, Not super happy with the quality of the unit itself for the price. Carpet is outdated, cabinets are poor quality, tub resurfacing was not done well, chipping. Ac drain and vents are rusty and old.
11/16/2021
Updated Review
Resident 888369
Verified Resident ā¢ 2021
11/5/2021
This property is overpriced. The upgrades are poorly done. The "SMART" upgrades aren't anything special. The smart thermostat isn't anything great when the hvac unit is decades old. Thesmart plug is a joke, there was supposed to be an upgraded gate, but that hasn't happened.
11/6/2021
Updated Review
Resident 923543
Verified Resident ā¢ 2021
11/3/2021
Noise, amenities we are supposed to have arent provided, bugs inside and outside (literally a line of ants along a wire outside going from apartment to apartment), holes and cracks in ceiling and walls, inability to use 2nd shower because of knob and lack of hot enough water coming out of faucet. The fence in our backyard that we basically got the apartment for is crooked and raised off the ground so we have to put these boards down outside to block our dogs from getting out of the yard. Unfortunately the lawn people have ran them over repeatedly and now they are barely usable anymore. I work from home and the people above me make so much noise I cant concentrate, be on a phone call or meeting yet others in the past who have lived in the community have been thrown out for the same kind of thing. Seems a bit inconsistent or discriminatory. The community has a lot of current and precious angry residents based off of their reviews and it is for the same stuff Ive presented here. Good price but wouldve definitely went elsewhere.
11/3/2021
Updated Review
Resident 911840
Verified Resident ā¢ 2020 - 2021
11/2/2021
This community is a quiet community with lovely grounds. Apartments are older but have some updated finishes. The building as a whole is leaning and has cracks and parking is not the easiest. The rooms are all good sized and there is lots of storage. Maintenance is hit or miss, they tend to just cover over the larger issues. But overall a decent complex with a quiet vibe.
11/3/2021
Resident 964642
Verified Resident ā¢ 2021
10/26/2021
There aren't really any community-building opportunities. Like most places, tenants are away at jobs to afford rent and their basic standard of living. While I understand the appeal of knowing one's neighbor, the environment isn't suited to community-building. Also, it's poor design to have a resident pool built into the front office. Having tenants in casual attire engaging in casual behavior near a place of business is grating to the atmosphere.
10/27/2021
Updated Review
Resident 955393
Verified Resident ā¢ 2021
10/9/2021
We are super happy! Community members we've met have been friendly and respectful. I would just encourage the dog lovers community to be strict in regards to cleaning after your dogs every single time. The office and maintenance staff is great, highly responsive, and always willing to help.
10/9/2021
Resident 959018
Verified Resident ā¢ 2021
10/8/2021
I love living here. I am very impressed with everything. I love the trash valet, the pool, the workout gym, the food trucks, the dog park. Its a shame some dog owners dont pick up their dogs poop. I always pick up their poop.
10/9/2021
a2
1 Bed, 1 Bath | 721 sq. ft.
$1,149 - $1,469
4 Available Units
See Floor Plan Details
a5
1 Bed, 1 Bath | 910 sq. ft.
$1,269 - $1,619
3 Available Units
See Floor Plan Details
a1
1 Bed, 1 Bath | 671 sq. ft.
$1,109 - $1,379
2 Available Units
See Floor Plan Details
a4
1 Bed, 1 Bath | 874 sq. ft.
$1,179 - $1,529
2 Available Units
See Floor Plan Details
a3
1 Bed, 1 Bath | 791 sq. ft.
$1,219 - $1,489
1 Available Unit
See Floor Plan Details
a5s
1 Bed, 1 Bath | 967 sq. ft.
$1,289 - $1,509
1 Available Unit
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b3s
2 Beds, 2 Baths | 1,198 sq. ft.
$1,269 - $1,549
7 Available Units
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b1
2 Beds, 2 Baths | 1,004 sq. ft.
$1,239 - $1,499
6 Available Units
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b3
2 Beds, 2 Baths | 1,137 sq. ft.
$1,289 - $1,599
4 Available Units
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b2
2 Beds, 2 Baths | 1,135 sq. ft.
$1,439 - $1,829
4 Available Units
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b4s
2 Beds, 2 Baths | 1,274 sq. ft.
$1,479 - $1,779
3 Available Units
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b4
2 Beds, 2 Baths | 1,167 sq. ft.
$1,609 - $1,869
1 Available Unit
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c1
3 Beds, 2 Baths | 1,275 sq. ft.
$1,909 - $2,529
3 Available Units
See Floor Plan Details
c2
3 Beds, 2 Baths | 1,403 sq. ft.
$2,079 - $2,319
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.5
Grounds
4.6
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.8
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
32
Managerās Review Engagement
Percentage of reviews responded to
93.75%
Managerās Review Reply Time
Average time to respond to reviews
2.09 days
07/20/2018
Ventana Apartment Homes
Ventana Apartment Homes is a 671 - 1,403 sq. ft. apartment in San Antonio in zip code 78230. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,109 - $2,529. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Hollywood Park, Kirby, Windcrest, Helotes, Converse, Live Oak, Universal City, Von Ormy, Selma, and Garden Ridge.