Review History for Verified Resident 489281

Ventana Apartment Homes


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Resident 489281

Verified Resident 2016 - 2018

5/18/2018

Honestly the worst place I've lived in San Antonio thus far. The area is incredibly noisy (too close to the highway, and people like to rev their engines constantly). These apartments probably originally had potential, but they're in terrible shape now due to incredibly poor management. Our patio roof partially caved in the first time it rained after we moved in. Now we have tons of water damage and mold. Water turn offs are frequent, and we don't always get a notice ahead of time. Super noisy neighbors. We've recently had some sort of animal in our roof for months, and maintenance can't take care of it; I have to sleep with earplugs now.
    Manager

    5/22/2018

    Ventana Apartment Homes
    Thank you for taking the time to provide us with your review. We appreciate the opportunity you have given us to address any issues you have with us. We are sorry to hear that you are dissatisfied with your experience at Ventana but thank you for providing your feedback so we can better our team. Pl ease feel free to stop by the office at any time and speak with the manager if you have any future concerns. Thank you, and have a great day!

    Review 217 out of 377

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    Ventana Apartment Homes

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