I have lived in apartments for 12 years and if there is one thing every apartment dweller knows, it is that stuff breaks, leaks happen, and neighbors can be uncooperative with policy. At work we call these "opportunities to express excellence" and that is what I have received from the staff every time I have needed something fixed or addressed. I look forward to staying here a couple of years. The rent is high for the smallest one bedroom, but that is the ONLY reason I would look elsewhere. Everything has been addressed in a timely manner and with a genuine concern for me as a tenant! Glad to call this place home :)