Review History for Verified Resident 226601

This community has some of the least empathetic office staff I've ever seen. They don't acknowledge making mistakes or say I'm sorry when something goes wrong. I have been told twice that I'll say I'm sorry because that's what you want to hear . Apologies when providing bad customer service should be given naturally, never prompted by the tenant. The automatic gates are left open for weeks. The walk-in gates are left broken and open for weeks. The mail station gets vandalized periodically. The mail station security service is turned off periodically. Your personal information is at risk on a mail station on which anybody with a ladder can climb into it, bypass the security system and vandalize. Water gets cut off sometimes as many as 3 times a month for the whole apartment complex, and sometimes without prompt notice. Maintenance requests are forgotten. I can't wait to leave this place.