The maintenance staff was kind and friendly. I recently moved in and submitted my paper form of damages. I asked two separate people if my issues would be addressed and the both said maintenance would come to fix them. A week later nothing was completed. I went to the front desk again and a different person said they will not just come and fix things based on that paper and a work order would need to be placed. She put in the work order for me. The maintenance man came that even to look at the issues. He said he would be back in the afternoon tomorrow to fix the problems. I took a half day at work to be home and he never showed up. The repairs did not get fixed for another 5 days. I went over two weeks without the repairs I requested.
Manager
7/17/2017
Ventana Apartment Homes
Thank you for sharing your review. We apologize for the delay and are happy to hear it has all been taken care of. We are happy you are our new neighbor and are sure you will love living here at Ventana.