Review History for Verified Resident 923543

Ventana Apartment Homes


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Resident 923543

Verified Resident 2021

11/3/2021

Noise, amenities we are supposed to have arent provided, bugs inside and outside (literally a line of ants along a wire outside going from apartment to apartment), holes and cracks in ceiling and walls, inability to use 2nd shower because of knob and lack of hot enough water coming out of faucet. The fence in our backyard that we basically got the apartment for is crooked and raised off the ground so we have to put these boards down outside to block our dogs from getting out of the yard. Unfortunately the lawn people have ran them over repeatedly and now they are barely usable anymore. I work from home and the people above me make so much noise I cant concentrate, be on a phone call or meeting yet others in the past who have lived in the community have been thrown out for the same kind of thing. Seems a bit inconsistent or discriminatory. The community has a lot of current and precious angry residents based off of their reviews and it is for the same stuff Ive presented here. Good price but wouldve definitely went elsewhere.
    Manager

    11/3/2021

    Ventana Apartment Homes
    Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolve this issue as quickly as possible!
    1 Previous Review

    Previous Review

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    Resident 923543

    Verified Resident 2021

    7/4/2021

    Weve had some issues with bugs since weve moved in and it took some time to get someone in to spray. We may just not be used to the bugs here in Texas. The bathroom fixtures are very old and difficult to turn on. With arthritis it makes it even more difficult.
      Manager

      7/7/2021

      Ventana Apartment Homes
      Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been the case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolve this issue as quickly as possible.

      Review 96 out of 374

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      Ventana Apartment Homes

      October 2024

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