I was told my unit would be hardwood flooring but it turned out to be all carpet then I requested to move into one with hardwood. Had to pay more and the unit was not very well cleaned. The entire move in process was upsetting.
Manager
3/8/2022
Ventana Apartment Homes
Thank you for taking the time to share your thoughts! We're sorry to hear the initial part of your move wasn't seamless. However, we are happy we were able to accommodate your flooring preference and get you transferred in to a newly renovated unit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!