Unfortunately, a gap around the front door is still seen. I still have roaches and bugs crawling in, despite taking serious measures to deter them with pest control having visited recently and hygienic upkeep inside the apartment. Every night and morning, we wake up to find 1 to 2 roaches in the apartment. We've even noticed some coming in through the drains. It's disgusting. Please take more serious action regarding roach infestation. This has quickly turned into my least favorite apartment.
Manager
8/4/2023
Ventana Apartment Homes
Thank you for sharing your feedback. We apologize that this has been your experience here at the property. We always strive to provide top quality service to every resident, and we would like the opportunity to discuss a plan of action to resolve this issue. Please contact us at the office if you have not already. Again, we thank you for your time.