prospective • Visited 2012
Cristina who helped me and my fianc e was very kind and curteous, she knew the floor plans very well and could give us an accurate feel for what we were to expect when we moved in.
As far as the apartments in general my biggest issue was all the fees that came after. We paid $150 which we thought was suppose to take the apartment we wanted off the market. But was mislead, because that $150 is a application deposit fee. I want someone to tell me if they have ever heard of a dumb deposit like this, because we got a call back from management telling us we needed to pay an additional $250 to secure our place and to pay for the application fee and processing fee. That in itself was just outrageous to me. Then they said we were going to be charged for cable regardless if we wanted it or not and that was $45 just for tv, even though if you sign up for it in your own it's only $20 and you get cable and Internet. Management also told us that we had to pay $7.99 for trash a month, I think it was $12 for renters insurance a month, we had to pay $4.99 for pest control a month, they even charge you to pay online, it's .95 per month, unless you wanted a paper statement, that's a whole $4.95 a month and it turned our rent from $705 to almost $800 something for only a very tiny 590 square foot apartment which is not even that updated.
In all, I think Cristina is great and should work for a better company. Ask for kirkwood, there are honestly a lot better places with way less fees and hidden costs and places that will give you much more square footage for your money.
