grounds and units are lovely. it's generally quiet and peaceful. the office staff is often rude and unhelpful, but it's rare you have to deal with them. the maintenance people are great and quick to respond. there's no rent drop and they add bills to your rent so the amount is not the same each month, and they generally don't deliver the bill until a few days before it's due - these things make it annoying and probelmatic to make payments, especially if you're someone who travels often.