Great friendly staff with timely service requests. Be warned though that our dryer wasn't drying clothes properly when we moved in and when maintenance came to fix it, we were informed that it works fine, the heating element will only run for 30 minutes so the dryer has to be restarted at least 2-4 times depending on the type of load you are drying. Also the heat is connected to the hot water heater so basically the longer the hot shower is in the winter the less heat blowing through your vents and vice versa. Not sure how or why this is but it would have been nice to know beforehand.