Verified Resident • 2016 - 2017
I like the community , the place is nice and the neighbors are nice too, the apartment is great
I love the place but I really have concerns regarding office
every time I request something at office I have to show up like 2 or 3 times to get it done
for example I have provided a proof of insurance long time ago and every month I still pay 10 dollars . I came to office like 4 or 5 times and until month of Jan (last month) I am paying insurance . Hopefully this gets fixed next month .
I have requested over phone a maintenance order to be on Saturday and I knew the staff is limited so I said in the call
"if possible make it Saturday if not then we can make it on a weekday and I gave permission for worker to access apartment"
No-one came and I waited for 4 days then I had to go to office to know that the request status is "waiting on me to reschedule again as Saturday is not possible" . So I have rescheduled on a weekday and worker came last week .
