Review History for anonymous

Look Elsewhere if You´d Like to Keep Your Sanity

I have had problems with the managment and staff of Tysons Glen before I even moved in! There was poor communication and the staff gave incorrect information about availability and move in dates...I should have known then that there would be future problems! <br> <br>The staff gave me the option of having hardwood floors or carpeting in my apt. Because I have a dog, I chose the wooden floors. Well, halfway through my lease, my downstairs neighbor began complaining that he could hear my dog´s toenails click on the floor and in response to this complaint, it took the rental office at least a month to asses what it would do to solve the "problem." In assessing the situation, it took them two times for them to actaully come to the apartment, and once they did, they did not leave me a note letting me know they had been there. <br> <br>Their letter informing me of their decision to capet my apartment came less than two days before they day they decreed that they would carpet the apartment. They also asked that my dog NOT be in the apartment and that I remove items off the walls and shelves. Well, i needed a bit more time than that to prepare for them to come, including make arrangements for the dog to be elsewhere. They changed the date, but did not begin the job until 5:30 in the evening!!! I came home an hour later, and the apartment is in shambles, my posessions are crammed into one room, my balcony and OUTSIDE of my apartment! Needless to say, they were not finished and I had to stay elsewhere because the job was not complete and the apartment a mess. Once they do finish the job, I will have to reassemble my entire apartment; it´s like i´ve moved in all over again. <br> <br>I feel this situation, on top of all the other unpleasant experiences I´ve had with this office, should warn whomever reads this webpage to consider looking at a complex other than this one. I would love to be released from my lease, but given their previous unflexibility, I doubt this will occur. <br> <br>PLEASE LOOK FOR ALTERNATE HOUSING THAN TYSONS GLEN/DEVONSHIRE SQUARE...IT´S A DUMP W/A HORRIBLE LEASING STAFF