I was there for over two years. The location itself is great - right off the beltway/Route 7, but there is a price to pay, I'm mostly disappointed with their service - the dishonesty of raising my rent. I was paying $1600 then after a year, it went up to $1695. They claim they had to raise it almost $100 in order to "catch-up" with their competitors around the area since they claim to be one of the cheapest. The week my rent increased, new, nice neighbors moved in and they told me their rent was a bit over $1500 - exact same size/layout.
I finally decided to terminate my lease the following year. You have to give a 60-days notice that you plan to vacate. If I were to no renew my lease and go on a month-to-month basis - it would have been $2700 per month! C'mon! I could not believe that. If I chose just to renew for 3 months, it'd been $180 - a bit more reasonable, I'd say. Maybe this is common with all apts, but I was still surprised they could charge so much on a month-to-month basis.
Communication was always a problem - especially when calling in maintenance work orders. You yourself have to stay on top of it and check on the order status since many times the work order just falls through the cracks. I had a mice problem - we literally caught 11 of them - many were babies. (It's an apt, so I was not surprised) I constantly told them to please do not put poison pellets since there are toddlers in the apartment, but they still did. I called to complain, they said sorry, but since they use a 3rd party for their exterminator, it's hard to communicate.
Another problem with communicating to a 3rd party: The landscaping vendor even tore my Dish cable cord twice while doing our front lawn yard work. Tysons Glen said if I can prove it was cut by a mower or whacker, they'd reimburse me. I really didn't know how to prove it - the cord was just chopped! I therefore got insurance with Dish, so that if that'd happen again, it'd be free to fix it. In addition, their excuse was that they just changed vendors and they said sorry, we'll try to tell them to be careful. (yeah, right - the one weed whacking is going to remember, "oh, we gotta be careful at this ONE apt out of the hundreds.)
I had problems staying warm in the winter, but the ac was great in the summer. (I'd sleep on the couch in the living room since the air blowing our of the vent in my bedroom was room temperature, unlike in the living room. Of course, the maintenance tested it and said it was normal and to told me to keep in mind that these places are old. So there was nothing to do. They were nice about it, but of course didn't resolve anything.
The area itself is a bit sketchy sometimes. I one time left a Whole Foods grocery bag out for maybe 10 minutes and I walked back out it was gone!
They do have a nice, updated fitness center and nice pool. And I did enjoy the shuttle they provided to the Metro.
Overall, the location is wonderful. But again, there is a price to pay.
