Spider crickets AKA Cave Crickets - pictures below. They were first seen on the walls of our bedroom, then in our living room, and then the last draw was seeing them in our kitchen on our food. One jumped from the wall and attacked my wife. The laundry room and boiler rooms are now called "nightmare rooms."
After two years of pest control visits and attempts at correcting the situation by Tyson Glen's Maintenance team, my wife and I finally gave up hope. The spider crickets climb on the walls, they jump at you when threatened, and Management would still not let us break our lease. We have maintenance requests going back two years noting increased duress and urgency. Recently, my wife saw one run bypass (even though we have learned to place ten traps throughout at any given time) and scurry across the living room. She also went into the kitchen to cook dinner and when she returned to take food out of the oven, noticed one on the wall and it jumped at her. We almost destroyed the apartment killing that thing.
When this was first brought to management, I literally walked into the office with a bag of spider cricket bodies in glue traps. Their only suggestion was that I move to a more expensive unit and pay my own moving costs. I was barely making rent as it was and could not afford an additional expense. Now, we are being forced to stay in our current lease and pay extra to move out. This is absolutely ridiculous. The inability to be flexible, or to even accommodate us to save us from this quality of life is something that we have contacted lawyers to discuss. It is simply inhumane and based on the high rent alone our lease shouldn't feel like a prison sentence.
Going to bed is horrible, we do a 20-minute check for spider crickets and do our best to seal the doors. Midnight bathroom trips are a distant memory and good luck lying in bed when you think you felt or heard something crawling around you.
Tysons Glen has a wonderful maintenance staff for everything else in their control. Whether it be an issue with a sink, lights, HVAC system or doorway, they are stellar in every regard. Obviously the location is also fantastic.
The office staff was also friendly and supportive of the spider cricket issue even when management was not. The Pest Control teams they hire are disrespectful amateurs. Once, an Exterminator knocked on my bathroom door at 730AM while I was in the shower. Another time, an Exterminator simply dropped their card in our mailbox saying our house had been treated when our DropCam proved that he never even entered the premises. On three other occasions, we saw the Exterminators spend no more than three minutes looking around and "treating" the apartment. Jus awful and we have dozens of work orders over the years to prove that our cries for help were legitimate and continually went unanswered.
Oh and we can also hear our upstairs neighbors couch, hiccup, and sneeze.
***Pictures attached. Links below so you won't have to take my word on these this. Feel free to DM me with any questions.***
