Review History for satran

First off don't come to ------. Worst customer services ever, after signing the lease, they treat you like strangers and neglect all of your requests. I don't want to even give them a star. * 1st incident* : we got promised from ------------ (our leasing consultant) that we could see the house one more time to get our measurement ( for us to buy the furniture) before moving in but when we came in (with appointment) ------ was not there, and nobody knew what's going on. We couldn't see the house because ----- ( one of the leasing consultant) said its not ready to be view yet. We were a little annoyed at first, but we let it slide. We didn't receive any apologize email or phone call from ------ for that incident. *2nd incident*: 1 week had past, nobody from the office contacted us, so we call in and stated that we want to see the house before signing the lease, again ------ set the time, (we came in and supposedly to sign the lease that day)she was not there,( again no notice) ---( assistant manager) helped us out, checked the house, there were a lot of things need to be done still,( good thing that we still decided to see it even though it too late to measure stuff). --- made promised that things would be taking care of before our moving day ( which is only about 36 hours till moving in). *3rd incident*: The communication is terrible, we made appointment with --- ------- to come in to get the keys, when we came there at 3pm ( I had to leave in mid-working day) ------ ------ said she could not release the keys until tomorrow. Then again ------ made thing hard for us. She didn't give the keys, nor apologize. All she said was " --- supposed to call you". ->> what a nice statement. How in the world you got commission but the other have to take it for you? I don't know what was going on between them, but at least someone should give me a call or something. I feel like since we are ----- girls, so they can do that to us, specially that ------. Too bad we have to stick with them for 17 months