License tags recently expired on my car (I am paying tenant with a valid parking pass), I didn't notice, and they towed me from the parking lot overnight with no warning or indication after the fact. I had to call the local police to figure out what happened to my car because I honestly thought it was stolen and management wouldn't answer my call. A single phone call letting me know about my tags would have been sufficient, but I guess they care about immediate money more than the longevity of their tenants. Definitely will not renew and will always recommend against this place.
Manager
12/11/2017
Tysons Glen Apartments and Townhomes
Dear Jordan_P,
We understand your frustrations and are saddened to know that you feel this way. We hope you understand that certain occurrences are out of our control and regulated by local authorities. We do not have the authority to overturn a towing incident when the reasoning is directly related to state law violations. This is why we advise that all vehicle owners maintain current tags and inspection stickers to avoid any consequences. This is outlined in our leasing agreements and communicated to residents during the move-in process. We hope you understand and ask that you contact us if you have any questions.
Sincerely,
Tysons Glen Apartments Management - 703-893-7771