My apartment itself is good. It's a two-bedroom, one-bathroom with a decent amount of space and storage. I like being on the ground level and having the option of walking right out to my car. The maintenance staff are very friendly and attentive. The leasing office staff has unfortunately not been very good in the three years I've lived here currently and two years I lived in the community in the past. There have been a number of errors on their part, and they have not been responsive. On the good side, it is nice to have the shuttle bus to the Metro; although it would be helpful if it ran more than every 30 minutes. Almost all the residents I've met or interacted with have been friendly. The community is also very dog-friendly, which I appreciate.
Manager
10/10/2016
Tysons Glen Apartments and Townhomes
Dear Resident,
Thank you for posting a review and providing feedback on your experience. We thank you for choosing Tysons Glen once more and hope you continue to enjoy your residency with us. I apologize if your experience with our staff has not been great. I take this seriously and will be sure to address it with my team. Providing superior customer service is very important to us. I hope you continue to enjoy our amenities and the community as a whole.
Sincerely,
Josh DiDonato - Property Manager - 703-893-7771