Review History for Verified Resident 761256

Tysons Glen Apartments and Townhomes


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Resident 761256

Verified Resident ā€¢ 2020

4/23/2020

The application process was quick. But I was not thrilled about the move in day. We had repeatedly asked to get the layout of the apartment we signed the lease for because we did not choose the one we had originally toured. However, we could not see it because the unit was not ready and we never got any pictures (despite multiple requests). On the day of the move, we learned it was not exactly what we wanted. Thankfully, they realized that it was not exactly what we saw and offered to adjust the lease agreement and give us the unit we had seen since it was still available. Lesson from this, tour the exact unit or at least get the pictures of that exact unit. The virtual online tours and not accurate and the staff may not give you the right details. Since the move in, there hasn't been any real problems. The neighborhood is nice and quiet. We are on the ground floor, so we can hear the folks from upstairs, but it's not too bad. And again, because we are on the ground floor, we have spotted a few critters here and there. But, it's still a nice place.
    Manager

    5/4/2020

    Tysons Glen Apartments and Townhomes
    Dear Resident, Thank you for posting a review of your experience so far and welcome, once again, to the community. We are happy to know that your concerns were resolved at move and want you to know that we will take your suggestions into consideration as we improve. Our goal is to highly satisfy residents and visitors in every aspect of apartment home living. We sincerely apologize for any dissatisfaction you experienced. We hope you understand and continue to enjoy your residency with us. Best regards, Tysons Glen & Devonshire Square Apartments Management Team - 703-893-7771

    Review 282 out of 824

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