Review History for Verified Resident 805583

Tysons Glen Apartments and Townhomes

Updated Review

Resident 805583

Verified Resident • 2017 - 2021

5/18/2021

I like the community. I feel like the office staff and the property company by extension doesn't care much about existing tenants. I continue to live here because it is convenient. I don't even know who works in the leasing office anymore, but my emails to "customer care" and posts on the bulletin board go unanswered.

Manager

6/3/2021

Tysons Glen Apartments and Townhomes

Dear Resident, Feedback is important to us as we work to offer the most comfortable and convenient living experience. We understand that you may have not had a chance to connect with us and we apologize for this. If you wish to discuss these matters in more detail, please contact us. Sincerely, The Tysons Glen & Devonshire Square Management Team – 703-893-7771

1 Previous Review

Previous Review

Resident 805583

Verified Resident • 2017 - 2020

8/19/2020

I like living here, but I do feel like the office staff acts annoyed when I come to them with concerns. They don't seem particularly invested in retaining tenants. I moved apartments within the complex and didn't receive any sort of preferential treatment. The pool not opening this summer was a huge bummer, given the amount of rent we pay. The pool is a major reason I live here, as my daughter and I are both off during the summer. We have been doing family time at the pool at our gym, where extra COVID-19-related safety measures were implemented. You are not going to get the virus outdoors in an uncrowded, chlorinated pool!

Manager

9/3/2020

Tysons Glen Apartments and Townhomes

Dear Resident, Your review is appreciated! Thank you for being a valued resident of Tysons Glen. We are happy to know that you enjoy living with us and hope that this continues. Rest assured that we've taken your feedback into consideration and will look to make improvements in customer service efforts. We understand your concerns regarding the pool and hope you understand that we made the decision to keep it closed for many reasons in order to keep the community safe. Please contact us if you have any other concerns or wish to discuss this in more detail. Best regards, The Tysons Glen Apartments Management Team – 703-893-7771

Review 240 out of 824

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Tysons Glen Apartments and Townhomes

(888) 702-6457

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