Review History for scarbrough99

Non-Friendly Staff/ Tons of Fine Print/Poor Renter Focus

My wife and I have lived in this community for 2 years in a one bedroom apartment. Thank God we're moving!!! These people have not only raised our already ridiculous rent once, but have decided to raise it again signficantly this year, AND raise the parking reservation monthly by 200%.<br>In addition they refused to give us our "early bird renewal" discount because we paid our rent for the month on the 2nd of the month and not the first of the month. The lease agreement states that rent is not considered late until after the 5th day of the month. There was also nothing in the agreement saying our early bird discount would be revoked if rent was paid within the 5 day period. Their pool sucks, their gym is even worse. God forbid it snows, they'll plow your car in, then take two days to get it out.<br><br>Our apartment cabinets, drawers, and other "amenities" have fallen apart or have started to. There wasn't even a toilet paper roller. The shower is busted, and service has been called numerous times to fix things including consistent circuit outages in the apartment bathroom, shower curtain holders, garbage disposal breaking down twice in one week, etc.<br><br>My car AND my wife's car have been towed a few times costing us about $100 each time- Management refused to refund us, despite having ample information posted inside the car such as Name, Date, Apt #, and Phone Number.<br><br>The staff is generally unpleasant, negative, and unhelpful (I once waited ten minutes in an empty office before someone noticed me waiting for a package).<br><br>This place sucks. Stay clear.